Privacy
Cresco Energy is committed to maintaining your confidence and trust with respect to your privacy. Please read this privacy policy carefully to understand how we collect, use and share your personal information.
About our privacy policy
This privacy policy sets out how Cresco Energy uses and protects any information that you provide us with when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Cresco Energy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes that may occur.
Information we collect
We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.
Information you provide to us
- The type of information that we collect directly from you may include: Contact details, such as your name, professional email address, postal address, phone number, current job title or position, practice area and areas of interests.
- Information that you communicate to us, such as questions or information you send to our experts and management.
- Data that you provide as part of interacting with us about our services, such as your requirement, preferences & interests, scope of work.
How we use your information
We require this information to understand your needs. We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us, we use your personal information to:
- Process and fulfill a request, download, subscription;
- Offer you customised content and other personalisation to make our services more efficient for you and more relevant to your interests and geography;
- Enhance and improve our services and website, such as add new content and features;
- Notify you about changes, updates and other announcements related to our website, services, news, events;
- Deliver targeted advertisements, promotional emails, and other information related to our services and to your interests;
- Identify usage trends and develop data analysis, and other business operations, such as determine the effectiveness of our promotional campaigns, evaluate our business performance to provide you with better services.
We may also use your personal information to:
- Respond to your requests, inquiries, comments or concerns;
- Conduct and administer customer surveys as well as promotions;
- Provide you with relevant marketing emails and other information about services and products, events and services of ours, our group joint venture companies according to your interests.
- Enhance and improve our website, services, products and events and develop new ones;
Sharing of your information
We share your personal information in the following ways and contexts
- We may share a refined part of your information such as contact details or email address to our joint venture partners, service providers or associates to provide you with most relevant and high quality business support and consultation services during a project. We are committed to ensure all our joint venture partners and vendors comply with GDPR and data protection laws and regulation. You may choose to know their privacy policy at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.
- If you supply us with contact information of your colleagues or other companies, we may include a reference to you when we contact those individuals with communications about our service.
- We may consider using Salesforce Could CRM software system in near future and save your information in this CRM system. We are committed to ensure all our vendors comply with data protection laws and regulation. To read Salesforces’ privacy policy and GDPR please visit https://www.salesforce.com/uk/campaign/gdpr/
Legal reasons
We will not sell or distribute your personal information to third parties unless we are required by law to do so. We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
- meet any applicable law, regulation, legal process or other legal obligation;
- detect, investigate and help prevent security, fraud or technical issues;
- protect the rights, property or safety of Cresco Energy, our customers, associates, employees or others;
- and as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.
Your communications preferences
You can customise and manage your communications preferences or restrict the collection or use of your personal information in the following ways:
- Subscribe/unsubscribe mechanisms or other means provided within the communications that you receive from us or even by direct emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. to request to stop receiving our promotional emails or marketing campaigns.
- If you have previously agreed to Cresco Energy Ltd using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Accessing and updating your information
You may request to access your personal information that we hold about you or would like to make corrections or updates at any time by contacting our company at any time. We will promptly update any information you prefer to be updated.
You may also request to delete your personal information by contacting Cresco Energy Ltd. We will promptly delete any personal information we hold and provide you with confirmation accordingly.
If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.
Data retention
We retain your personal information for as long as necessary to provide you for our services, marketing campaigns and promotional emails or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, and enforcing our agreements.
Data security
We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organsational measures and managerial procedures.
Locations of data processing
Your personal information may be stored and processed in your region, head office the United Kingdom (Scotland) and the United State (we may use Salesforce CRM cloud software system in the near future).
Changes
We will update this privacy policy from time to time. Any changes will be posted on this page. We will update our privacy policy in here if we start using Salesforce cloud system that they may process data in the United State.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement.
Contact
If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact:
This email address is being protected from spambots. You need JavaScript enabled to view it.
Cookies and Similar Tracking Technologies
We use cookies (and similar technologies) and analytics tools to collect Usage Data. A cookie is a small file which is placed on your device (computer, smartphone or tablet) when your browser accesses our website. Most web browsers automatically accept cookies, but you may modify your browser settings to disable or reject cookies. If you set your web browser to decline cookies or if you delete your cookies, some features of the Site may not work or may not work as designed. To find out more about Cookies, including how to control and delete them, please visit www.allaboutcookies.org
These technologies track your use of our website in an anonymous form to enable us to
- Collect standard internet log information
- Collect visitor behaviour information and track your use of our website to better develop our features, and
- Monitor the traffic and performance of our website.
- Serve relevant advertisements for our services and assess the efficacy of those advertisements,
We use Google Analytics cookies to understand the performance of our website and content, including but not limited to
- The number of visits to and average time spent on either a single page or the entire Site;
- The number of pages viewed per session, or the sequence of pages visited; and
- Behavior on a single page or the entire Site, including scrolling and clicking on links or buttons.
We will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither we, nor Google will link, or seek to link, an IP address with the identity of a computer user. To read Google’s privacy policy please visit https://www.google.co.uk/intl/en-GB/policies/privacy/
We also use Google AdWords and LinkedIn marketing services to advertise on third party websites to previous visitors to our Site. This could be in the form of an advertisement on the Google Search results page, a site in the Google Display Network, in a LinkedIn feeds, on a site or application owned by LinkedIn. Third party vendors, including Google and LinkedIn, use cookies and other tracking technology to serve advertisements based on someone’s past visits to our Site. Any data collected will be used in accordance with our own Privacy Policy, as well as Google’s and LinkedIn’s privacy policies.
For more information on the privacy practices of our advertising vendors, please visit